Shipping policy

Fulfillment Time

We ship within 2-4 days from receiving the order, excluding weekends and holidays.  Most domestic orders arrive in 2-5 business days after shipping.

Shipping Errors

While shipping errors are rare, they can happen. If you have received an incorrect product (e.g., a product substitution), please contact us immediately. If merchandise is unused, Canyon Hoops will send the correct item as soon as possible at no cost to the customer and may arrange for return shipping of the wrongly-shipped product.